58 lines
2.6 KiB
TypeScript
58 lines
2.6 KiB
TypeScript
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import { pool, rowToTicket } from './db';
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import type { Ticket, TicketFilters, StatsResponse } from './types';
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// List tickets with optional filters. Text search spans number + short desc +
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// assignee. Ordered newest-activity-first so the operational board is useful.
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export async function listTickets(f: TicketFilters): Promise<Ticket[]> {
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const where: string[] = [];
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const params: unknown[] = [];
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const add = (sql: string, val: unknown) => { params.push(val); where.push(sql.replace('$?', `$${params.length}`)); };
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if (f.status) add('status = $?', f.status);
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if (f.state) add('state = $?', f.state);
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if (f.group) add('assignment_group = $?', f.group);
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if (f.assignee) add('assigned_to = $?', f.assignee);
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if (f.q) {
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params.push(`%${f.q.toLowerCase()}%`);
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const p = `$${params.length}`;
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where.push(`(lower(number) LIKE ${p} OR lower(short_desc) LIKE ${p} OR lower(coalesce(assigned_to,'')) LIKE ${p})`);
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}
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const sql = `
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SELECT * FROM tickets
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${where.length ? 'WHERE ' + where.join(' AND ') : ''}
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ORDER BY last_activity_at DESC NULLS LAST, number DESC
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LIMIT 2000
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`;
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const { rows } = await pool.query(sql, params);
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return rows.map(rowToTicket);
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}
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export async function getTicket(number: string): Promise<Ticket | null> {
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const { rows } = await pool.query(`SELECT * FROM tickets WHERE number = $1`, [number]);
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return rows[0] ? rowToTicket(rows[0]) : null;
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}
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export async function getStats(): Promise<StatsResponse> {
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const [totals, byState, byGroup, byAssignee] = await Promise.all([
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pool.query<{ status: string; n: string }>(`SELECT status, count(*)::text AS n FROM tickets GROUP BY status`),
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pool.query<{ state: string; n: string }>(
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`SELECT state, count(*)::text AS n FROM tickets WHERE status='active' GROUP BY state ORDER BY count(*) DESC`),
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pool.query<{ g: string; n: string }>(
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`SELECT coalesce(assignment_group,'—') AS g, count(*)::text AS n FROM tickets WHERE status='active' GROUP BY g ORDER BY count(*) DESC`),
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pool.query<{ a: string; n: string }>(
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`SELECT coalesce(assigned_to,'—') AS a, count(*)::text AS n FROM tickets WHERE status='active' GROUP BY a ORDER BY count(*) DESC LIMIT 20`),
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]);
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const active = Number(totals.rows.find(r => r.status === 'active')?.n ?? '0');
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const closed = Number(totals.rows.find(r => r.status === 'closed')?.n ?? '0');
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return {
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total: active + closed,
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active,
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closed,
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byState: byState.rows.map(r => ({ state: r.state || '—', count: Number(r.n) })),
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byGroup: byGroup.rows.map(r => ({ group: r.g, count: Number(r.n) })),
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byAssignee: byAssignee.rows.map(r => ({ assignee: r.a, count: Number(r.n) })),
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};
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}
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